Your material, handled with professional confidence.

Only what is needed to answer your enquiry: your name, country, email, an optional contact number, and the details of your question. Where you choose to submit them, gemstone photographs, videos, measurements, laboratory reports and related documents are also collected.

To carry out the consultation you requested, to maintain an accurate record of the professional opinion given, and to correspond with you about it. Your material is not used for advertising and is not sold.

Client photographs, videos and laboratory reports remain yours. They are not published, exhibited, used in teaching material, or added to the EGP archive without your separate written permission.

Consultation records are treated as confidential professional correspondence. Material is disclosed to a third party only with your instruction or where required by applicable UAE law.

Consultation records are retained for as long as needed to support the opinion given and to meet record-keeping obligations. You may request deletion of your material at any time, subject to those obligations.

You may ask what is held about you, ask for it to be corrected, or ask for it to be deleted. Requests are answered by written correspondence.

No payment card or bank details are collected or stored through this website. When online payment is introduced, it will be handled by a secure third-party payment provider.